Things to Know for Your Tour.
Aloha! And mahalo for booking a tour with us! We look forward to meeting you and spending the afternoon with you!
Our address is 93-1280 South Point Rd., Naalehu, HI 96772. In most cases, it is GPS-able, but may take you too far so please familiarize yourself with the directions (and pictures) below.
From Kailua-Kona: Head South on Hwy 11 (aka Mamalahoa Hwy). After mile marker 70 watch for a large green sign that reads "South Point." Turn right just passed that sign. We are exactly 5 miles down South Point Rd. As you approach the five mile mark, look for two large tan metal buildings on your left. Our drive is right before those. If you pass those buildings, you’ve gone too far. There is no street signage so watch for those tan buildings. If you pass them, or find yourself at the windmills, you've gone too far.
From Hilo: Take Hwy 11 (aka Mamalahoa Hwy) towards Volcano and Kona. After mile marker 69 watch for a large green sign that reads "South Point." Turn left just passed that sign. We are exactly 5 miles down South Point Rd. As you approach the five mile mark, look for two large tan metal buildings on your left. Our drive is right before those. If you pass those buildings, you’ve gone too far. There is no street signage so watch for those tan buildings. If you pass them, or find yourself at the windmills, you've gone too far.
•There is no public restroom on site so please use a restroom before coming. There are port-a-potties outside Ocean View Market (if coming from Kona), as well as restrooms at Punalu'u Bake Shop in Naalehu (if coming from Hilo).
•Please plan to arrive five to ten minutes early and plan any stops (restroom, snacks, etc) into your travel time. Gates will open 15 minutes before your scheduled tour and tours start on time.
•This is a farm setting, i.e., dirt, mud and poop. Please do not wear anything you would be sad to get dirty and even possibly ruin. You WILL get dirty!
•We highly recommend closed-toed shoes, sunscreen and drinking water. You may also want a hat and sunglasses. Typical weather in South Point is sunny and breezy-to-windy with a chance of scattered showers. Tours happen rain or shine so please check the weather and dress accordingly.
•For the safety of our animals as well as yours, no companion animals are allowed on the tour. They are also not allowed to be left in the car so please leave them home.
•This is the animals’ home and we do everything on their terms. Their safety and comfort are our first priority. Picking up or restraining, teasing, taunting, or chasing an animal is never allowed.
•Always listen to the attendants when interacting with the animals. They have spent countless hours with each of them and know them, their mood, their likes and dislikes. Help them make sure that you and the animals have a positive experience by following directions.
•Children are the responsibility of the guardian, not our staff or volunteers. Please help children understand what is expected of them before hand.
•Please leave any food you may have with you in your car. You are welcome to bring fruits or veggies for the animals. However, due to strict dietary guidelines, no feeding of animals is permitted during tours. Any food brought for the animals should be given to staff at the beginning of the tour and will be given to them, by staff, during feeding time.
•No smoking of any kind is allowed on property. If you smoke off property, please be aware that we live in a very high-risk fire zone. Please act responsibly.
•COVID-19 GUIDELINES: Because this is an outdoor activity, masks are not required. However, please wear one if it makes you more comfortable. Social distancing will be practiced with non-family guests asked to stay six-feet apart at all times.
•Failure to listen to the staff or treat the animals with the utmost respect will be grounds for immediate removal. This is a place of kindness and respect, to all kinds, at all times. Please practice Aloha.
If you have any questions in the meantime, do not hesitate to reach out. We look forward to your visit!
Paula Buck, Founder 🤙🏻